AI in Gastronomy: Key Lies in Balance between Technology and Authenticity
Applying artificial intelligence in usual business functions, such as marketing, customer communication or HR, is widespread across various sectors including gastronomy. Which specific activities of this field, so closely associated with creativity and sensory perception, and to what depths can AI penetrate?
The Červený Jelen restaurant has been using artificial intelligence since the beginning of last year and has already had a number of opportunities to see how AI is proving itself in gastronomic practice. Jiří Panuška, co-owner and Chief Experience Officer at Red Castle Hospitality Group, which operates the Červený Jelen (“Red Deer”) restaurant, answered our questions about his experience and perception of AI, AI’s benefits and advantages – specifically in the management of larger groups of guests typical for the meetings industry, and about its’ challenges and projections of future development.